PRIVACY POLICY

COPYRIGHT, PRIVACY POLICY AND DISCLAIMERS

YOU INSPIRE 108 LTD — PRIVACY POLICY

You Inspire 108 Ltd
Registered in the Republic of Cyprus
Company registration number: HE467985
Registered office: Ifigeneias 14, 3036 Limassol, Cyprus
VAT number: 60112833N
Email: info@youinspire108.com
Website: youinspire108.com

Last updated: 05 June 2026

This Privacy Policy explains how You Inspire 108 Ltd collects, uses, stores, shares and protects personal data when you visit our website, use our e-shop, purchase digital products or coaching services, register for programmes or events, contact us, subscribe to communications, or otherwise interact with us.

This Privacy Policy is an information notice. It does not replace the Terms and Conditions applicable to purchases, events, programmes or services.


1. Who We Are and How to Contact Us

1.1 This Privacy Policy is issued by You Inspire 108 Ltd, a company registered under the laws of the Republic of Cyprus.

1.2 In this Privacy Policy, “You Inspire”, “we”, “us” or “our” means You Inspire 108 Ltd.

1.3 You Inspire is the data controller responsible for personal data collected through our website, e-shop, digital products, coaching services, programmes and related communications.

1.4 For any privacy-related questions, requests or complaints, please contact us at:

Email: info@youinspire108.com


2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • visitors to the You Inspire website;

  • users of the You Inspire e-shop;

  • customers purchasing online video trainings, PDF templates, digital tools or one-on-one coaching sessions;

  • persons registering for or enquiring about programmes, events or services;

  • persons communicating with us by email, contact form, social media, messaging platform or other channel;

  • persons subscribing to newsletters or marketing communications.

Separate terms may apply to specific products, services, events, programmes or platforms.


3. Legal Framework

3.1 We process personal data in accordance with:

  • the General Data Protection Regulation (EU) 2016/679, known as GDPR;

  • the Processing of Personal Data Protection of Individuals Law of 2018, Cyprus Law 125(I)/2018;

  • applicable Cyprus and EU data-protection, consumer-protection, e-commerce and privacy laws.

3.2 We process personal data only where we have a lawful basis to do so.


4. Personal Data We Collect

We may collect and process the categories of personal data described below.

4.1 Website visitor data

When you visit our website, we may collect:

  • IP address;

  • browser type and version;

  • operating system;

  • device type;

  • approximate location derived from IP address;

  • pages visited;

  • time spent on pages;

  • referring URLs;

  • click behaviour;

  • cookie and similar technology data.

4.2 Contact and enquiry data

When you contact us, we may collect:

  • your name;

  • email address;

  • telephone number, if provided;

  • the content of your message;

  • any attachments or documents you send to us;

  • our correspondence with you.

4.3 E-shop purchase data

When you purchase products or services through the e-shop, we may collect:

  • first name and last name;

  • email address;

  • billing address, if required;

  • country of residence;

  • order number;

  • product or service purchased;

  • purchase date and time;

  • order value;

  • VAT or tax information, if applicable;

  • invoice or receipt details;

  • payment status;

  • refund status, where applicable;

  • customer-support correspondence relating to the order.

4.4 Payment data

Payments are processed by a third-party payment provider, such as Stripe or another payment provider shown at checkout.

We do not intentionally store full payment card details on our own systems. Payment details are normally entered into and processed through the secure environment of the payment provider.

We may receive limited payment-related information, such as:

  • payment status;

  • amount paid;

  • currency;

  • transaction reference;

  • payment date;

  • billing details;

  • fraud-prevention or security indicators.

The payment provider may act as an independent controller or processor depending on the service and applicable terms. Their own privacy notice and terms may apply to the processing of payment data.

4.5 Digital product access data

For online video trainings, PDF templates, digital tools and other downloadable or streamable materials, we may process:

  • access rights;

  • login or account details;

  • access links;

  • download records;

  • content access records;

  • access dates and times;

  • technical logs;

  • IP address and device/browser data;

  • records needed to protect against unauthorised sharing or misuse.

4.6 Event and programme registration data

When you register for a You Inspire event, programme or group service, we may collect:

  • name and contact details;

  • registration-form details;

  • responses to questionnaires or pre-work;

  • voluntary demographic information, such as age range, gender or industry;

  • attendance records;

  • feedback and evaluation forms.

Demographic and feedback data may be used in anonymised or aggregated form for statistical, development and improvement purposes.

4.7 One-on-one coaching session data

For individually booked coaching sessions, we may collect:

  • name and contact details;

  • scheduling correspondence;

  • time zone;

  • preferred session date and time;

  • Zoom or video-conferencing details, or agreed in-person session location where applicable;

  • session attendance information;

  • administrative notes relating to the coaching relationship.

If you voluntarily share sensitive personal information during a coaching session or related correspondence, we will process it only to the extent necessary for the purpose for which it was provided, to protect your vital interests or wellbeing, to comply with law, to establish or defend legal rights, or where another lawful basis applies.

You Inspire does not provide medical, psychological, psychiatric, therapeutic, legal, financial, investment, tax or other regulated professional advice.

4.8 Marketing and newsletter data

If you subscribe to our newsletter or marketing communications, we may collect:

  • name;

  • email address;

  • consent status;

  • communication preferences;

  • unsubscribe history;

  • email engagement data, such as opens or clicks, where available.

4.9 Feedback, testimonials and reviews

If you provide feedback, a testimonial or a review, we may process:

  • the content you provide;

  • your name, role, company or other identifier, if provided;

  • your photo, image or likeness, where you have provided it or given permission for its use;

  • consent or permission status for publication;

  • correspondence relating to the feedback or testimonial.

We will not publish your identifiable testimonial, review, name, image, photo or likeness for marketing purposes without your permission, unless the content was posted by you publicly and we are legally permitted to refer to it.

4.10 Photos, videos and event recordings

During You Inspire events, programmes, workshops or other activities, photos, videos or audio recordings may be taken.

Where photos, videos or recordings identify you, we may process your image, likeness, voice, name, participation and related event information.

We may use photos, videos or recordings for event administration, internal records, service improvement, reporting, community engagement, website content, social media, promotional materials, testimonials or other professional purposes, where permitted by law and, where required, with your consent or permission.

If you do not wish to be photographed or recorded, please inform us before or during the event. Where reasonably possible, we will respect your preference. This may not always be possible for general crowd, background or venue images where you are not the main subject.

We will not use your identifiable image, video, voice or testimonial in prominent marketing materials without your permission, unless you have already made the content public and we are legally permitted to refer to it.


5. How We Use Personal Data and Our Lawful Bases

We use personal data for the purposes below.

Purpose

Data used

Lawful basis

Operating the website and e-shop

Technical, account and usage data

Legitimate interests; performance of a contract

Processing and fulfilling e-shop orders

Identity, contact, transaction and digital access data

Performance of a contract

Sending order confirmations and access links

Identity, contact and transaction data

Performance of a contract

Providing access to online videos, PDFs and digital tools

Identity, contact, digital access and technical data

Performance of a contract

Arranging one-on-one coaching sessions

Identity, contact and scheduling data

Performance of a contract

Responding to enquiries and complaints

Contact and correspondence data

Legitimate interests; performance of a contract

Processing payments and refunds

Transaction and limited payment-related data

Performance of a contract; legitimate interests; legal obligations

Issuing invoices and keeping accounting records

Identity, transaction and invoice data

Legal obligations

Sending newsletters and marketing communications

Name, email and consent data

Consent, or legitimate interests where legally permitted

Improving our website, products and services

Technical, usage, feedback and aggregated data

Legitimate interests

Protecting our content, rights and systems

Account, access, technical and transaction data

Legitimate interests; legal claims

Preventing fraud or misuse

Transaction, technical and account data

Legitimate interests; legal obligations

Complying with law or authority requests

Relevant data as required

Legal obligations

Managing cookies and analytics

Cookie and usage data

Consent where required; legitimate interests for strictly necessary functions

Taking and using event photos, videos, recordings, testimonials and feedback

Image, likeness, voice, name, event participation, feedback and testimonial content

Consent where required; legitimate interests for internal records, event reporting, service improvement and non-intrusive promotional use; legal claims where relevant

Where we rely on consent, you may withdraw consent at any time. Withdrawal of consent does not affect processing carried out lawfully before withdrawal.


6. Marketing Communications

6.1 Where you have given consent, we may contact you with information about You Inspire programmes, events, digital products, coaching services, updates and offers.

6.2 Where legally permitted, we may also contact existing customers about similar products or services.

6.3 You may unsubscribe from marketing communications at any time by:

  • clicking the unsubscribe link in any marketing email; or

  • emailing us at info@youinspire108.com.

6.4 Withdrawal of marketing consent does not affect communications necessary to fulfil an order, provide access to purchased products, arrange coaching sessions, respond to enquiries, comply with law, or protect our rights.


7. Payment Processing

7.1 Payments made through the e-shop are processed by a third-party payment service provider. The identity of the payment provider will be indicated at checkout or in the payment interface.

7.2 You Inspire does not intentionally store full card numbers, CVV codes or full bank account details on its own systems.

7.3 We may process limited payment-related records for:

  • confirming successful or failed payments;

  • granting access to purchased products;

  • arranging purchased services;

  • issuing invoices or receipts;

  • handling refunds, where applicable;

  • fraud prevention;

  • accounting, tax and legal compliance;

  • resolving disputes or chargebacks.

7.4 The payment provider’s own privacy notice and terms may apply to the processing of payment information.


8. Sharing Personal Data

8.1 We do not sell, rent or trade your personal data.

8.2 We may share personal data with trusted third parties where necessary for the purposes described in this Privacy Policy, including:

  • payment processors;

  • website hosting providers;

  • e-commerce platform providers;

  • email delivery and newsletter service providers;

  • customer-support tools;

  • video-conferencing providers, such as Zoom or similar services;

  • cloud storage and IT service providers;

  • analytics and cookie management providers;

  • cybersecurity and fraud-prevention providers;

  • accountants, auditors, tax advisers, legal advisers and other professional advisers;

  • banks and payment institutions;

  • courts, regulators, public authorities or law-enforcement bodies where required by law.

8.3 Where service providers process personal data on our behalf, we require them to use appropriate security measures and process the data only in accordance with our instructions and applicable law.

8.4 Some third-party providers may act as independent data controllers for their own processing activities, in which case their own privacy notices may apply.


9. International Data Transfers

9.1 We process personal data primarily within Cyprus and the European Economic Area.

9.2 Some service providers may process personal data outside the European Economic Area.

9.3 Where personal data is transferred outside the European Economic Area, we will take steps required by applicable data-protection law, such as relying on an adequacy decision, Standard Contractual Clauses, contractual safeguards, or another lawful transfer mechanism.


10. Cookies and Similar Technologies

10.1 What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the website function correctly and may allow us or third parties to understand how the site is used.

10.2 Cookies we may use

Cookie type

Purpose

Consent required?

Strictly necessary cookies

Required for website and e-shop functionality, such as shopping cart, checkout, secure login, fraud prevention and security

No

Functional cookies

Remember preferences and improve user experience

Yes, where required

Analytics/performance cookies

Help us understand how visitors use the website, pages visited, traffic sources and technical performance

Yes, where required

Marketing/targeting cookies

Used to deliver or measure promotional content, including third-party pixels or advertising tools

Yes

10.3 We may use analytics data in aggregated or pseudonymised form where possible. Some analytics or marketing tools may involve personal data or pseudonymous identifiers depending on the tool and configuration.

10.4 When you first visit the website, you may be presented with a cookie consent banner. You may accept all cookies or customise your preferences by category, depending on the consent tool used. Consent checkboxes are unticked by default – we do not use pre-ticked consent.

10.5 You can change or withdraw cookie consent through the cookie settings link on the website, where available.

10.6 You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website or e-shop.

10.7 A separate Cookie Policy may provide further details about the specific cookies used on the website.


11. Data Retention

11.1 We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing services, complying with legal obligations, resolving disputes, protecting our rights and maintaining business records.

11.2 Indicative retention periods are:

Data category

Indicative retention period

E-shop order, invoice, payment and accounting records

Normally up to 7 years, or longer where required for tax, accounting, legal or dispute-resolution purposes

Customer account data

For as long as the account remains active, then deleted or anonymised after a reasonable period unless needed for legal reasons

Digital access records

For the access period and a reasonable period afterwards for security, support and dispute purposes

Contact and enquiry data

Normally up to 2 years from last contact, unless a longer period is needed

Coaching scheduling records

Duration of the coaching relationship plus a reasonable period afterwards

Coaching administrative notes

Normally duration of the coaching relationship plus 1 year, unless a longer period is needed for legal, safeguarding, dispute-resolution or consent-based reasons

Marketing consent records

Until consent is withdrawn, plus a record of withdrawal to avoid contacting you again

Website analytics data

As set by the relevant analytics provider and cookie settings, normally up to 26 months unless configured otherwise

Cookie consent records

For the period required to evidence your preferences

Legal claims or disputes

For as long as necessary to establish, exercise or defend legal rights

11.3 We may retain anonymised information indefinitely where it no longer identifies you.


12. Data Security

12.1 We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, destruction or disclosure.

12.2 These measures may include:

  • encrypted data transmission through SSL/TLS;

  • restricted access to personal data on a need-to-know basis;

  • use of reputable service providers;

  • account and access controls;

  • reasonable administrative and organisational safeguards;

  • security monitoring and updates where appropriate.

12.3 No website, online transmission or electronic storage system is completely secure. You are responsible for keeping your login details confidential and notifying us promptly if you suspect unauthorised access to your account.

12.4 If a personal data breach is likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority and, where required, affected individuals in accordance with GDPR.


13. Your GDPR Rights

Subject to conditions and exceptions under applicable law, you may have the following rights:

Right

Meaning

Right of access

You may request a copy of the personal data we hold about you

Right to rectification

You may request correction of inaccurate or incomplete data

Right to erasure

You may request deletion of personal data, subject to legal retention obligations

Right to restriction

You may request that we restrict processing in certain circumstances

Right to data portability

You may request your data in a structured, commonly used, machine-readable format

Right to object

You may object to processing based on legitimate interests or direct marketing

Right to withdraw consent

Where processing is based on consent, you may withdraw consent at any time

Right not to be subject to certain automated decisions

You may have rights in relation to certain automated decision-making

13.1 To exercise your rights, please contact us at info@youinspire108.com.

13.2 We may need to verify your identity before responding.

13.3 We will respond within one month of receiving your request. In complex cases, this period may be extended by up to two further months, in which case we will inform you.


14. Complaints

14.1 If you have concerns about how we process your personal data, please contact us first so that we can try to resolve the matter.

14.2 You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection or another competent supervisory authority.


15. Children

15.1 Our e-shop products and coaching services are intended for adults.

15.2 We do not knowingly sell digital products or coaching services to children without the involvement and consent of a parent or legal guardian where required.

15.3 If you believe that a child has provided personal data to us without appropriate consent, please contact us.


16. Third-Party Links and Platforms

16.1 Our website may contain links to third-party websites, payment pages, video platforms, social media pages, booking tools or other external services.

16.2 We are not responsible for the privacy practices, terms or content of third-party websites or services.

16.3 You should review the privacy notices and terms of those third parties before using their services.


17. Intellectual Property Notice

17.1 Content published on the You Inspire website and e-shop, including text, images, videos, audio, graphic elements, programme formats, PDF materials and templates, are protected by copyright, trademarks and other intellectual property rights.

17.2 Your rights to use purchased products are governed by the applicable Terms and Conditions, including the E-shop Terms and Conditions and any product-specific terms.

17.3 Nothing in this Privacy Policy grants any licence to copy, reproduce, distribute or commercially exploit You Inspire content.

18. Changes to This Privacy Policy

18.1 We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services or legal requirements.

18.2 The updated version will be posted on the website with a revised “Last updated” date.

18.3 Where changes are material, we may take reasonable steps to inform you, such as by website notice or email.


19. Governing Law

19.1 This Privacy Policy is governed by the laws of the Republic of Cyprus.

19.2 Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the courts of the Republic of Cyprus, subject to any mandatory rights you may have under applicable law.


20. Contact

For privacy questions, requests or complaints, please contact:

You Inspire 108 Ltd
Email: info@youinspire108.com
Registered office: Ifigeneias 14, 3036 Limassol, Cyprus

© You Inspire 108 Ltd 2026. All rights reserved.